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Agent Fundamentals

5 Videos | 00:00

Fundamentos de Informes

3 Videos | 00:00

Fundamentos del Agente

5 Videos | 00:00

Fundamentos del Supervisor

3 Videos | 00:00

Reporting Fundamentals

4 Videos | 00:00

Supervisor Fundamentals

3 Videos | 00:00

System Administration: Email Basics

4 Videos | 00:00

System Administration: Integrations

1 Videos | 00:00

System Administration: Outbound/Dialer Basics

6 Videos | 00:00

System Administration: Quality Management

5 Videos | 00:00

System Administration: Scenarios

4 Videos | 00:00

System Administration: SMS/Text Basics

1 Videos | 00:00

System Administration: Users & Teams

1 Videos | 00:00

System Administration: Voice Basics

1 Videos | 00:00

System Administration: Wallboards

2 Videos | 00:00

System Administration: Web Chat Basics

5 Videos | 00:00