Agent Fundamentals: Getting Started
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End User: Agent Fundamentals

The Agent Fundamentals course provides an introduction to the basic features and functionality of the Agent Desktop.

  • Agent Fundamentals: Getting Started

    02/16/2021 | 01:53

    Agent Fundamentals: Getting Started

    Created: 02/16/2021

  • Agent Fundamentals: Search, Help, and Settings

    Feb 16, 2021 | 02:07

    Agent Fundamentals: Search, Help, and Settings

    Created: Feb 16, 2021

  • Agent Fundamentals: Phone Device

    Feb 16, 2021 | 00:32

    Agent Fundamentals: Phone Device

    Created: Feb 16, 2021

  • Agent Fundamentals: Using The Phone

    Feb 16, 2021 | 03:43

    Agent Fundamentals: Using The Phone

    Created: Feb 16, 2021

  • Agent Fundamentals: Multiple Interactions

    Feb 16, 2021 | 01:17

    Agent Fundamentals: Multiple Interactions

    Created: Feb 16, 2021
  • Agent Fundamentals: Getting Started
  • Agent Fundamentals: Search, Help, and Settings
  • Agent Fundamentals: Phone Device
  • Agent Fundamentals: Using The Phone
  • Agent Fundamentals: Multiple Interactions