QM Intro
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System Administration: Quality Management

In this video series we cover the administration and use of the Omnichannel Quality Management Module in Bright Pattern.

  • QM Intro

    04:03

    QM Intro

  • Omni QM: Evaluator 1

    08:29

    Tutorial video for evaluators working in the QM module.

    Omni QM: Evaluator 1

  • Omni QM: Admin

    05:50

    Tutorial video for administrators working in the QM module

    Omni QM: Admin

  • QM Admin: Evaluation Form Construction

    07:24

    In this video we cover the ins and outs of evaluation form construction.

    QM Admin: Evaluation Form Construction

  • Omni QM: Evaluation Form Scoring

    07:17

    In this video we attempt to review the evaluation form scoring system.

    Omni QM: Evaluation Form Scoring

  • QM Intro
    04:03
    QM Intro
    04:03 >

  • Omni QM: Evaluator 1
    08:29
    Omni QM: Evaluator 1
    08:29 >

  • Omni QM: Admin
    05:50
    Omni QM: Admin
    05:50 >

  • QM Admin: Evaluation Form Construction
    07:24
    QM Admin: Evaluation Form Construction
    07:24 >

  • Omni QM: Evaluation Form Scoring
    07:17
    Omni QM: Evaluation Form Scoring
    07:17 >