Accessing the Intelligence Engine - Setting Role Privilege
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Intelligence Engine: Configuration

  • Accessing the Intelligence Engine - Setting Role Privilege

    01:00

    Accessing the Intelligence Engine - Setting Role Privilege

  • Accessing the Intelligence Engine - Enabling Services for Transcription

    00:52

    This video provides a step-by-step guide on how to enable historical analytics and interaction transcripts for calls taken on a service.

    Accessing the Intelligence Engine - Enabling Services for Transcription

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  • Accessing the Intelligence Engine - Setting Role Privilege
  • Accessing the Intelligence Engine - Enabling Services for Transcription